FAQ

Questions on Sustainability?

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How often do we release new prints?

Each collection of prints are hand drawn by our founder inspired by our oceans! Collections are only available for a limited time! Keep your eyes peeled for dates and new launches. Make sure you grab your favorite prints before they’re gone forever! We aim to launch new prints ~3 months. 

Where do we ship?

We currently ship anywhere in the U.S. and internationally to Canada, Australia, New Zealand and the UK.

Please note we do not collect VAT or any customs duties, any fees due upon package arrival are the responsibility of the customer. 

How long will it take for my order to arrive?

Domestic Shipping (US)

  • On average orders will take 11-15 business days to arrive with standard shipping (4-7 days  to make your suit and order fulfillment and an additional 4-7 or shipping/delivery).
  • U.S. orders $200+ qualify for free standard shipping (excludes orders with shipping costs over $10) 

International Shipping

  • Duties and taxes are to be paid by the customer at time of delivery, we do not cover any international fees.
  • On average orders will take 4-7 business days to sew your suit and order fulfillment
  • Shipping rates and speeds are calculated in real time at checkout

Preorders: preorder shipping times will be clearly stated on the website during preorder launches and on product pages.

Please keep in mind these are estimates and shipping delays that occur due to weather delays or carrier issues can occur. We will always be happy to assist you with any hiccups. 

What’s your return policy? 

  • Returns can be requested within 14 days of delivery 

  • Refunds are subject to approval and condition of the returned items to be approved.

  • Items must be in new condition, unworn, unwashed, free of stains, smells, pet hair etc.

  • If your return is approved refunds will be processed back to your payment method within 10 business days 

  • Once orders go into production they cannot be cancelled

See full return policy here 

 

 

Will you be adding new styles and sizes?

We love hearing what our community wants to see. A big goal for us is to move to a new manufacturer where we can offer more styles with a wider size range. Currently we are limited in what styles and sizes we are able to offer while still being committed to using recycled fabric. We firmly believe that every body size/shape should feel confident and comfortable in a swimsuit.